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About

Our values: principles we apply, not intentions we display.

Transparency, professionalism, precision, quality over quantity and long-term relationships. Each principle translates into concrete decisions in how we run our work.

  • Five explicit principles
  • An operational consequence for each
  • Boundaries we accept

Why state values at all

A value is only meaningful if it can lead you to refuse something.

Outsourced commercial development rests on delegated trust: a third party addresses the market on a company's behalf. That delegation engages the client's reputation well beyond the exchange itself.

We therefore state our principles operationally, saying what they imply in practice — including when they lead us to decline a request or to limit the scope of an engagement.

The five principles

Each comes with its practical consequence.

  • Transparency

    We state what we do, what we do not do and what we cannot guarantee. The limits of an engagement are set out before it starts, not discovered along the way.

  • Professionalism

    Every approach is identifiable, motivated and proportionate. We represent the client as we would represent our own organisation.

  • Precision

    Approximate targeting produces worthless exchanges. We would rather narrow a scope than widen it to reach a volume.

  • Quality over quantity

    The number of contacts made is not a measure of success. The relevance of the conversations started is.

  • Long-term relationships

    A counterpart with no interest today may have interest in twelve months. We always preserve the possibility of a future exchange.

What these principles change

Their application shows in how an engagement unfolds.

  • Shared expectations

    From framing onwards the client knows what belongs to our work and what remains theirs.

  • A protected reputation

    Approaches are designed to be received as professional, including by counterparts who decline.

  • Usable information

    Precise targeting produces interpretable responses, even negative ones.

  • Continuity remains possible

    Relationships that do not convert stay available for a later resumption.

What these principles lead us to decline

Values are tested mainly by the requests you turn down.

  • Mass solicitation campaigns with no relevance criteria.
  • Approaches that present an offer inaccurately or with exaggeration.
  • Using information obtained from one client for the benefit of another.
  • Result guarantees that the nature of a commercial decision does not allow anyone to honour.
  • Publishing references or testimonials without formal agreement from the parties involved.

What the people we contact can expect

Our principles also apply to the organisations we approach on a client's behalf.

  • An identifiable origin

    The counterpart knows who is contacting them, for which company and for what reason.

  • A reasonable motive

    Contact is made because a plausible interest exists, and that reason is stated.

  • A respected refusal

    A negative answer ends the effort, with no unsolicited follow-up afterwards.

  • Controlled data

    Access, correction and deletion requests are handled in line with our privacy policy.

Frequently asked questions

Understand the work

Framework and information

A commercial effort you can stand behind

If this way of working matches your expectations, let's discuss your objective.